Privacy Policy

1. Who we are

Teacher Tash is the trading name of [Natasha's full name], a sole trader providing private English tuition to children. For the purposes of data protection, [Natasha] is the "data controller" responsible for your personal information.

Contact: hello@teachertash.com · [business postal address, if applicable].

2. What information we collect

We only collect the information you choose to give us through the booking form on this website:

• Your name and email address (the parent/guardian)
• Your child's first name and age
• Where you are, your child’s level of English, and the times that suit you
• Any message you choose to write about your child's needs or goals

If you go on to book lessons, we may also keep the records needed to deliver them (lesson times, progress notes, and payment records).

We do not collect browsing data, use tracking cookies, or use advertising trackers.

3. Why we use it, and the legal basis

We use your information to:

• Respond to your enquiry and arrange a free trial lesson (legal basis: taking steps at your request before a contract)
• Deliver and administer lessons, and keep you updated on progress (legal basis: the contract for lessons)
• Keep basic financial records (legal basis: legal obligation)

4. Who we share it with

Your information is not sold or shared for marketing. It may be processed by a small number of trusted services that act on our behalf ("data processors"):

• The form-handling provider that delivers your enquiry by email [e.g. Formspree — confirm and name the provider once connected]
• The company that hosts this website [confirm host once deployed]
• Your email provider, when we reply to you

We only share information where necessary, under contract, and the providers listed only use it to provide their service to us.

5. International transfers

If a provider listed above stores data outside the UK (for example, a US-based form handler), we rely on that provider's safeguards such as Standard Contractual Clauses, and only transfer what is necessary to deliver the service.

6. How long we keep it

Enquiry details are kept only as long as needed to respond and arrange lessons. If lessons go ahead, records are kept for the duration of the teaching relationship and a short, reasonable period afterwards, then deleted. You can ask for your information to be deleted at any time (see below).

7. Children's data

Our service is for children, but we collect children's information only through a parent or guardian who fills in the form. We never ask a child to provide their own data, and we never market to children.

8. Your rights

Under UK GDPR you have the right to:

• Be informed about how your data is used (this policy)
• Access the data we hold about you
• Have inaccurate data corrected
• Have your data deleted ("the right to be forgotten")
• Restrict or object to how we use it
• Receive a copy of your data in a portable format

To use any of these rights, just email hello@teachertash.com. If you're unhappy with how your data has been handled, you can also complain to the Information Commissioner's Office (ICO).

9. Cookies

This website does not use cookies. If analytics are added in future to understand how the site is used, this page will be updated and a clear cookie notice will be shown.

10. Security

We take reasonable steps to protect your information, but no method of transmission or storage is completely secure. We only hold what is necessary and delete it when it's no longer needed.

11. Changes to this policy

We may update this policy from time to time. The "last updated" date above will always reflect the most recent version.